Our guarantee is for 30 days
All products come with a 30 day free replacement warranty from purchase*. If your purchase does not match the description or the item is defective, please contact us within 48 hours of receiving your order – we will make sure all your issues are resolved.
If you receive a faulty product, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payment.
For faulty or defective products, please take videos and email us at [email protected] – We will replace or refund your digital product upon confirmation.
Please note: Misuse, accidental damage, water damage, or any misuse of the purchased product is not covered by this policy.
- If your purchase is defective/wrong/color/size/books.
yields
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
There are certain cases where only partial refunds are granted (if applicable).
- Any item returned more than 30 days after delivery
cancellations
You may cancel your order within the first 24 hours after order confirmation.
Refunds (if applicable)
Once you have received and inspected your return, we will send an email to let you know that we have received your returned item. We will also notify you of the approval or denial of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you haven’t received your refund yet, please contact us at [email protected] .
shipping
To return your product, contact us at [email protected]